Terms of
Service

1. Acceptance of Terms

By visiting, navigating, or contracting development services with Crea8ve Cool Digital Agency ("Company," "we," "us"), you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service. If you disagree with any segment of these clauses, you must immediately discontinue platform access and active operations.

2. Our Services & Scope

Crea8ve Cool engineers bespoke digital assets, specifically: custom website development, enterprise SEO roadmaps, cinematic 3D CGI video render passes, and performance marketing orchestration. All client partnerships are executed under dedicated Statement of Work (SOW) documents defining precise milestones, delivery targets, and budget structures.

3. Client Responsibilities & Asset Assets

For us to meet SOW milestones, clients must deliver necessary business assets (such as copywriting copy, media files, branding guidelines, access tokens, and technical documentation) in a timely manner. Delays in asset provision directly extend our delivery deadlines.

4. Payment Terms, Billing, & Refunds

• Advance Commitments: Standard operations require an initial upfront commitment (50% default unless stated otherwise in the SOW) before design or coding tasks begin.
• Milestone Invoices: Remaining balances are invoiced upon successful milestone delivery and are payable within 7 business days.
• Refund Policy: Due to the custom engineering nature of our work (design drafts, software code, custom renders), all payments are non-refundable once work has commenced.

5. Intellectual Property Rights

Upon full final invoice payment, all ownership rights of the custom coded web software, design layouts, and visual media files transfer entirely to the Client. Crea8ve Cool retains general rights to display case study visual segments inside our public portfolio showcase for promotional purposes.

6. Limitation of Liability

Crea8ve Cool, including its directors, developers, and partners, shall not be held liable for any indirect, incidental, special, or consequential damages (including lost profits, server downtimes, business interruptions, or data losses) arising from the use or inability to use our digital assets.

7. Governing Law

These terms and all active service contracts are governed by and construed in accordance with the laws of India. Any legal disputes arising from these agreements shall be resolved exclusively within the courts of New Delhi, India.